club factory support center

  • Feedback about APP bug

    Please kindly send an email to feedback_bug@clubfactory.com, describing the issue with related screen-shots, device information, etc.
    Our engineers will look into this matter for you as soon as possible.
    Note: Only bug related emails will get replied. If you have any other issues, please refer to other FAQs.

  • Business cooperation

    Please kindly send an email to businessdepartment@clubfactory.com for any business cooperation.
    Note: Only business cooperation related emails will get replied. If you have any other issues, please refer to other FAQs.

  • Suggestion about APP functions

    Please kindly send an email to feedback@clubfactory.com for any suggestion. We would like to hear your voice, and will take it seriously.
    Note: Only emails about suggestion of APP functions will get replied. If you have any other issues, please refer to FAQ or contact our support center

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